Privacy policy
We take care of your personal data
Personal data policy
One of Hove Home ApS's overall goals is to maintain the highest level of security for our customers and partners, also when it comes to the protection of personal data. Hove Home ApS has therefore established a policy for how Hove Home ApS handles your personal information.
1. Data controller
Hove Home ApS operates hovehome.com, dealers, B2C and B2B.
Hove Home ApS (hereinafter referred to as hovehome) is the data controller.
Hovehome’s contact information is: Hove Home ApS, Svekgaardsvej 14, 2900 Hellerup, Pernille Hove, info@hovehome.com.
Hovehome performs all handling of personal data in accordance with applicable law.
Hovehome has adapted relevant processes and systems in accordance with the new EU rules on the processing of personal data (GDPR).
Hovehome sells physical products.
When you, when ordering one or more products and when purchasing, submit your personal information to Hovehome, you also give your consent for your personal information to be processed by Hovehome.
2. How is personal information collected?
Hovehome collects personal information as follows:
When you choose to purchase one or more of Hovehome's services or products.
From people acting on your behalf.
In the B2B market. For example, in a sales situation where an offer is requested for one of Hovehome's services
When you subscribe to Hovehome's newsletters.
From social media, advertising and analytics providers as well as public records.
The collection of personal data and the processing of this will at all times take place in accordance with the law.
3. What information does hovehome collect?
Hovehome collects the following personal information, among others:
Name, address, telephone number, e-mail address, date of birth, and other general personal information
Purchase history
Feedback via physical as well as online-based competitions
Feedback on social media and other digital platforms
Browser information
Information about your company and relevant contacts
In addition to receiving information from yourself, Hovehome will in some cases supplement our information with information that we have received from third parties, e.g. a partner.
In these cases, the third party is required to inform the customers involved in Hovehome's terms and conditions as well as this personal data policy. And to provide the necessary consent to the registration and processing of any sensitive information.
4. What is the purpose of the collection?
Hovehome collects only personal information that is necessary for the purpose described in the separate terms and conditions of the services in question as well as in this personal data policy.
Hovehome's purpose in collecting personal information may be one or more of the following:
Processing your purchases of Hovehome's products.
Contact you before, during, or after your purchase.
Improving and developing Hovehome's services.
Customizing Hovehome's communications and marketing for you.
Analysis of your user behavior and re-marketing.
Managing your relationship with Hovehome.
Compliance with legal requirements.
5. The legal basis for the processing
Hovehome bases the processing of your personal data on the following legal basis.
Hovehome may, for example, process your personal information because it is necessary to fulfill a purchase to which you are a party.
Likewise, Hovehome may process your personal data in order to carry out certain actions and / or preparations at your request prior to the conclusion of a contract.
The processing may also take place for Hovehome to pursue a legitimate interest unless your interest precedes this.
Legitimate interests that Hovehome pursues include statistics, customer surveys, interest-based marketing and analysis of general user behavior with, among other things, the purpose of improving your benefits, your experience and the quality of Hovehome's services.
6. Your rights
According to the Personal Data Ordinance, you have a number of rights in which personal data Hovehome processes and registers.
The rights are as follows:
You have the right to insight into and the right to have the personal information that Hovehome has registered about you corrected, updated and deleted.
If you wish to have your personal information deleted, Hovehome deletes all information that Hovehome is not required by law to store.
If the processing of personal data is based on a consent from you, you have the right to withdraw the consent, which means that processing then ceases, unless Hovehome is required by law to process the personal data.
However, access may be restricted for the sake of other persons' privacy protection, to trade secrets and intellectual property rights.
By written request to Hovehome, you can either receive a printout of your personal information, have your personal information updated, make objections or request that your personal information be deleted.
The request must be signed by you and contain your name, address, telephone number, e-mail address and your possible customer number.
Hovehome will within 1 week of receiving your printout request send it to your email.
In the event of requests for corrections and / or deletion of your personal data, Hovehome will check whether the conditions are met, and in that case implement changes or deletion as soon as possible.
Hovehome may reject requests that are either unreasonably repetitive, require disproportionate technical intervention (for example, to develop a new system or substantially change an existing practice), affect the protection of others' personal information, or in situations where the desired action must be considered extreme complicated (for example, requests for information available solely as backups).
7. Storage security and sharing of your personal information
Hovehome protects your personal information against unauthorized disclosure and unauthorized access or knowledge.
In the event of a security breach that results in a high risk for you of discrimination, ID theft, financial loss, loss of reputation or other significant inconvenience, Hovehome will notify you of the security breach as soon as possible.
In addition to Hovehome's internal systems, Hovehome uses external suppliers of IT services, IT systems, payment solutions, etc.
Hovehome has ensured the conclusion of data processing agreements with all the relevant suppliers in accordance with the new EU rules on the processing of personal data (GDPR). This ensures a high level of protection of your personal information.
Hovehome may in certain cases also be required to disclose personal data in accordance with law or by decision of a public authority.
Hovehome deletes your personal information when Hovehome is no longer required by law to store the information or when there is no longer a purpose to the processing.
8. Contact
If you have any questions, comments or complaints about Hovehome's processing of personal data, you can contact us in writing at:
Pernille Hove, Svejgaardsvej 14, 2900 Hellerup info@hovehome.com
If this does not lead to clarification, any complaint can then be directed to the Danish Data Protection Agency.
The current contact address can be found at www.datatilsynet.dk.
Any changes to the personal data policy will be announced by publishing new terms and conditions on Hovehome's website.